Frequently Asked Questions (FAQ)
1. How long does delivery take?
Orders are typically delivered within 5–8 business days across India. You will receive a tracking link once your order is shipped.
2. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and cash on delivery (COD) for eligible orders.
3. Can I return or exchange a product?
Yes! We offer a hassle-free return and exchange policy within 7 days of delivery. Please visit our Refund Policy page for details.
4. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use it to track your package on our courier partner's website.
5. Is Cash on Delivery (COD) available?
Yes, COD is available on most orders across India. COD availability may vary by location and order value.
6. What if I receive a damaged or wrong product?
We're sorry to hear that! Please contact us within 48 hours of delivery at our Contact Us page with a photo of the product, and we'll make it right.
7. Do you offer discounts for first-time buyers?
Yes! Use code WELCOME10 at checkout to get 10% off your first order.
8. How can I contact customer support?
You can reach us via our Contact Us page. We typically respond within 24 hours.